We are frequently asked for advice in determining when an order will ship once ordered. As you may know, Frontier Label strives to maintain an approximate 3 business day turn-around time for all orders. We do have some considerations when figuring out priority and timing for order shipments. Here is a guide for helping you figure out when your order will ship.
Options that add time include Pantone® Matching, Variable Data orders, Custom Die orders and printed proof orders. Pantone® Matching adds 1-2 business days depending on how many colors are requested to be matched. Variable Data orders add 1-2 business days depending on the number of labels/variable pieces. Custom Die orders add 2-3 business days because of having to order the die from a 3rd party company who overnights the die to our facility after it is produced. Press printed proofs add 2 or more business days to the processing time of an order. When a printed proof is ordered, the proof is then prioritized in our system and has to be put through the production process which can take up a full business day or more depending on our current work load. The proof is overnighted to you once it is produced.
Our normal processing time is approximately 3 business days. If you add any of the options, you can add those to the standard 3 business day processing schedule. If you choose to order a 1 business day expedited processing schedule ($295 fee per 10,000 labels), you will still need to add the delay for each option to the total processing time.
If you have additional questions or concerns, feel free to call our awesome customer service team a call at 877-277-4682 or simply click the “Live Chat” link at the bottom of this page.